Contract A - Basic Service Plan -
Residential
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| (Heating Unit, Water Heater or Combination) |
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Parts and Repair Service Agreement
Monday - Friday 7am - 5pm
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This comprehensive service plan includes one Annual Cleaning and
Tune-up as outlined below. In addition, the following list of parts
are covered for replacement and service at no charge during regular
business hours, Monday through Friday, 7 am to 5 pm, when failure
results due to normal use:
The Basic Service Plan is offered to residential customers on automatic
delivery with Stormville Oil. Any emergency service performed outside
the hours indicated will be charged at our prevailing hourly rate.
Non-emergency service may be performed at the customer's request
after hours but the labor charge will be at one and one-half times
our hourly rate.(notes
& conditions)
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-
Blast Tube
- Burner End Cones
- Burner Fan
- Burner Gasket
- Cad Cell Eye
- Cad Cell Relay
- Drive Coupling
- Electrodes
- Oil Pump
- Pump Gasket
- Stack Control
- Transformer
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All of our service contract
features are only valid for customers with automatic
delivery.
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Annual Cleaning & Tune-Up
(Furnace, Boiler or Water Heater)
- Clean lubricate and adjust burner
- Replace nozzle and oil filter. Check oil strainers & replace
if necessary
- Inspect and adjust burner controls
- Vacuum boiler or furnace, smoke pipe, base of chimney and combustion
chamber as necessary
- Clean & adjust electrodes or high tension leads
- Check pump & pump strainer; including pressure test
- Check fan
- Conduct draft test and adjust barometric damper
- Check for ignition or flame failure
- Oil motors and fan bearings

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| In Addition, our
qualified service technician will inspect the unit and conduct a complete
efficiency test upon request. Any service performed that is not listed
above will be charged at our hourly labor rate plus the cost of parts
(unless it is covered by the service contract). Tune-up overhauls
will be scheduled during our regular office hours over the summer
months. |
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Contract
B - Extended Service Plan - Residential
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| (Heating Unit or
Water Heater/Heating Unit Combination) |
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Parts and Repair Service Agreement
24 Hours per Day, 7 Days per Week
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| This Comprehensive
service plan includes one Annual Cleaning and tune-up as outlined
above. In addition, the parts listed above are covered for replacement
and service at no charge when failure results due to normal use. Emergency
service performed on these parts is covered 24 hours per day, 7 days
per week. Non-emergency services, including the annual cleaning ,
will be performed during regular business hours, Monday through Friday,
7 am to 5 pm. The Extended Service Plan is offered to residential
customers on automatic delivery with Stormville Oil.(notes
& conditions) |
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